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Customer Service Executives

at M Squared Software and Services

JOB DESCRIPTION

  • Respond to customer inquiries properly
  • Answer calls professionally
  • Handle and resolve customer complaints
  • Research required information using available resources
  • Troubleshoot issues and ensure smooth operation
  • Identify and escalate priority issues

Preferred Skills:

  • Strong Command verbal and Written communication skills
  • Should have qualities like initiative, judgment, adaptability, resilience etc.
  • Should be willing to work in US Shift
  • Freshers can also apply
  • Salary: Not Disclosed
  • Location:M-Squared Building, Technopark Campus
  • Experience:Fresher
  • Industry:IT Industry
  • Education:Graduation

Company Profile

M Squared Software and Services Pvt Ltd is a leading US based MNC established in 1996 in Las Vegas, Nevada. The corporate office operates in M-squared building, a plush office constructed in 2 acres of land or 45,000 sq. ft at Technopark Campus. Pioneer in the field of IT Enabled Services and Customizable Software Development, our services and support systems are flexible enough to meet our client's business requirements. We have undertaken projects from all most all the major fields such as healthcare, medical transcription suite, corporate management, project management, point of sale, attendance and payroll management, security management, digital recording, betting etc. Growing fast as one of the most acclaimed and sought after transcription companies in India, we deliver the most perfect quality 24- hour transcription service HIPAA security compliance rules are enforced in the development and installation of all its applications. To widen the reach of medical transcription M2 Software Development and Exports (P) Ltd introduced HomeTrans, (www.ehometrans.com ) the home based transcription system for qualified MTs.

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