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Customer Service Associates / Sr.Customer Service Associates (Voice)

at Allianz Cornhill Informations Services

JOB DESCRIPTION

Working with people: able to show credible experience of working effectively in a team environment, building loyalty and confidence in others.
Ability to learn: able to demonstrate learning from the interview process and the questioning, able to give examples of earlier learning.
Customer Services: able to show credible experience of working with customers and providing a high level of care, behaving in a professional manner & building rapport with Customers. Ideally in a BPO or Call Centre environment.
Influencing/Persuasiveness: able to show credible experience of influencing or persuading others through establishing needs.
Initiative: able to work with concepts with a view to change/continuous improvement and assisting learning and development.
Resilience: able to show credible experience of resilience in a business/professional environment and to deal with adverse situations in a positive manner.

Essential Skills/Attributes:

Communication: Able to communicate clearly & effectively.
Adaptability: Must be responsive to change as working in a fast pace, regularly changing environment.
Reliability: Due to work priorities in the call centre good time keeping & regular attendance is a priority.
Target Driven: Experience of working under defined targets and achieving such targets

Preferred Skills:       

0 -5 year’s international BPO experience. Excellent communication skills in English. Graduate in any discipline/ Undergraduates with relevant experience can also apply. Proficient with Computers (MS office). Flexible to work inUKshifts

 

Please Walk-in to the addresses mentioned below on the following dates for a direct discussion

Date: 22nd & 23rd November 2012 ( Thursday & Friday)

Time: 10.00 – 05.00 PM

  • Salary: Not Disclosed
  • Location:2 nd Floor, Bhavani, Technopark Campus, Trivandrum
  • Experience:0 to 5 years
  • Keyskills:Excellent communication skills, Computer Knowledge(MS office)
  • Industry:IT Software, Software Services
  • Education:Graduate in any discipline

Company Profile

ACIS- A company of Allianz is a global shared services company committed to India. It is part of Allianz SE, a global leader in financial services industry serving 75 million customers across 70 countries worldwide. Allianz Insurance plc UK, the parent company of ACIS, was the first multinational to recognise the untapped potential of tier III cities in India and took the bold decision of setting up ACIS IT operations at Technopark in Trivandrum in 2003. In 2004, ACIS established its BPO operations, in the process, pioneering the voice based industry in Kerala. Presently, ACIS offers offshore Application Development and Maintenance (AD&M), Business PO and Computer Services (CS) services to Allianz Insurance and some other Allianz Group companies.

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