{"id":15316,"date":"2013-12-16T18:18:20","date_gmt":"2013-12-16T12:48:20","guid":{"rendered":"http:\/\/news.entecity.com\/?p=15316"},"modified":"2013-12-16T18:18:20","modified_gmt":"2013-12-16T12:48:20","slug":"unmuted-an-app-that-aims-to-solve-citys-civic-issues","status":"publish","type":"post","link":"https:\/\/entecity.com\/news\/unmuted-an-app-that-aims-to-solve-citys-civic-issues\/","title":{"rendered":"UnMuted- An app that aims to solve city&#8217;s civic issues"},"content":{"rendered":"<p>Every city has a thousand civic problems and Trivandrum is no exception. Pothole in the roads, blocked drains, broken footpaths, garbage accumulation are some of the civic problems faced by residents of Trivandrum. \u00a0While some get featured in our local newspapers, many go unheard. We lack a convenient method of taking action. The problem is, many of us don\u2019t have both time and will or don\u2019t know who to approach about it. \u00a0Fortunately, now we have an App for that!<\/p>\n<h2>Watch Video<\/h2>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/eKimct2pORk\" height=\"315\" width=\"560\" allowfullscreen=\"\" frameborder=\"0\"><\/iframe><\/p>\n<p>Global Shapers Community, an initiative of the World Economic Forum, has launched a new mobile <strong>app called &#8220;UnMuted&#8221;<\/strong>, that will allow citizens to report civic problems directly to the government via their mobile devices. It leverages the power of people. Your voice is going to be heard not just by responsible authorities but everyone in the community.<\/p>\n<h3>How does it work?<\/h3>\n<p>UnMuted app is the simplest way to file a complaint. All you have to do is to spot a civic issue in our city; you take a picture of it using your phone and upload it with a short description, and pick a category. It will be solved by the government. You can also browse the issues posted by others in a particular locality. And you can even vote for an issue reported by others which would reinforce the criticality of the problem. \u00a0Moreover, you can even share the issue to Facebook or Twitter.<\/p>\n<p>The government agency responsible will get the complaint via a dashboard that shows how many reports have been submitted, a map of where the issues are located, a list of pending issues, and graphs that break down reports by type. Complains that are not solved within a certain time period are automatically tagged again. Apart from government, Unmuted will also share issues with news, media and even voluntary organizations which could identify significant unresolved issues and hence, use their channels to make awareness about any particular issue.<\/p>\n<h3>How to use the app<\/h3>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-15331\" alt=\"Screen Shot 2013-12-16 at 6.17.03 PM\" src=\"http:\/\/news.entecity.com\/files\/2013\/12\/Screen-Shot-2013-12-16-at-6.17.03-PM.png\" width=\"617\" height=\"229\" srcset=\"https:\/\/entecity.com\/news\/files\/2013\/12\/Screen-Shot-2013-12-16-at-6.17.03-PM.png 1427w, https:\/\/entecity.com\/news\/files\/2013\/12\/Screen-Shot-2013-12-16-at-6.17.03-PM-768x284.png 768w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/><\/p>\n<p><span style=\"text-decoration: underline;\">UnMuted<\/span> is very intuitive and is easy to use. The design and the interface look complete and well finished. \u00a0To post issues, one must login via Facebook or sign up via an email address. There is also an option to not log in and just browse all the issues that have been raised.<\/p>\n<p>The app is created with a rich user interaction design and location aware technology which enables you to report issues in real time. It works in any city, town or village. It even has an \u201cagnostic\u201d interface that makes it easy to use for people that don\u2019t speak English. UnMuted is fully free and is available for both Android and iOS platform. UnMuted plans to become a much more extensive platform that supports enhanced features such as &#8220;adopt&#8221; which will allow people, NGOs, and corporations to adopt a street or an area or a city.<\/p>\n<p>For a city like Trivandrum, which is ignored by the mainstream media and the government, UnMuted is the perfect voice raising platform to solve our city&#8217;s issues.<\/p>\n<h3>You can <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.unmuted.unmuted\" target=\"_blank\">download the app for your Android device\u00a0here <\/a>and for your <a href=\"https:\/\/itunes.apple.com\/in\/app\/id741925459?mt=8\" target=\"_blank\">Apple device here<\/a>.<\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Every city has a thousand civic problems and Trivandrum is no exception. Pothole in the roads, blocked drains, broken footpaths, garbage accumulation are some of the civic problems faced by residents of Trivandrum. \u00a0While some get featured in our local newspapers, many go unheard. We lack a convenient method of taking action. The problem is, [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":15330,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,5],"tags":[188],"class_list":["post-15316","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","category-technology","tag-android"],"_links":{"self":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts\/15316"}],"collection":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/comments?post=15316"}],"version-history":[{"count":0,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts\/15316\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/media\/15330"}],"wp:attachment":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/media?parent=15316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/categories?post=15316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/tags?post=15316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}