{"id":21121,"date":"2014-10-27T12:54:26","date_gmt":"2014-10-27T07:24:26","guid":{"rendered":"http:\/\/news.entecity.com\/?p=21121"},"modified":"2014-10-27T12:54:26","modified_gmt":"2014-10-27T07:24:26","slug":"now-you-can-reach-kwa-on-whatsapp-and-facebook","status":"publish","type":"post","link":"https:\/\/entecity.com\/news\/now-you-can-reach-kwa-on-whatsapp-and-facebook\/","title":{"rendered":"Now you can reach KWA on WhatsApp and Facebook!"},"content":{"rendered":"<p>Messaging application, WhatsApp is getting popular day by day. Sometime ago law enforcement units embraced WhatsApp to connect with the public. <strong>Now Kerala Water Authority too has joined WhatsApp for addressing public grievances.<\/strong><\/p>\n<p>KWA has launched a WhatsApp helpline number and a Facebook page to directly connect with its consumers in the State. When a consumer come across a leak in the drinking water pipeline in their vicinity, the consumer can take the picture of it in their smartphone and send it across on WhatsApp to the KWA along with the exact location.<\/p>\n<blockquote><p><strong>The WhatsApp number will be 9495998258 and the service will be officially launched by the end of this month.<\/strong><\/p><\/blockquote>\n<p>The office of the Managing Director will monitor the WhatsApp account while a dedicated team would be constituted to monitor the Facebook page. KWA is partnering with BSNL to provide a common WhatsApp account so as to provide a platform for the public to report any complaint or of matters related to the functioning of the authority. The Facebook page will serve as a platform for directly communicating with the consumers and improve KWA\u2019 efficiency.<\/p>\n<p>Kerala Water Authority has around 18 lakh consumers in the State, with the Trivandrum having the maximum. By end of the year, another 2 lakh will be added to its consumer base.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Messaging application, WhatsApp is getting popular day by day. Sometime ago law enforcement units embraced WhatsApp to connect with the public. Now Kerala Water Authority too has joined WhatsApp for addressing public grievances. KWA has launched a WhatsApp helpline number and a Facebook page to directly connect with its consumers in the State. When a [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":21174,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,4],"tags":[452],"class_list":["post-21121","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-city-news","category-general","tag-trivandrum"],"_links":{"self":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts\/21121"}],"collection":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/comments?post=21121"}],"version-history":[{"count":0,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts\/21121\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/media\/21174"}],"wp:attachment":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/media?parent=21121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/categories?post=21121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/tags?post=21121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}