{"id":7425,"date":"2013-01-25T18:29:45","date_gmt":"2013-01-25T12:59:45","guid":{"rendered":"http:\/\/news.entecity.com\/?p=7425"},"modified":"2013-01-25T18:29:45","modified_gmt":"2013-01-25T12:59:45","slug":"dial-1800111321-to-complain-against-food-in-trains","status":"publish","type":"post","link":"https:\/\/entecity.com\/news\/dial-1800111321-to-complain-against-food-in-trains\/","title":{"rendered":"Dial 1800111321 to complain against food in trains"},"content":{"rendered":"<p>If you have any grievance against the food served on trains, you can <strong>dial 1800111321<\/strong> to lodge your complaint. The toll-free number was launched by the <a title=\"Passengers Attention Please\u2026..\" href=\"http:\/\/news.entecity.com\/passengers-attention-please\/\" target=\"_blank\">Indian Railway<\/a> and is operational from 7 am to 10 pm throughout the week. The number has been operational since January 18.<\/p>\n<p>Due to the increasing number of complaints against catering service in trains and stations, the Railway Minister, Pawan Kumar Bansal announced a slew of measures, including the toll-free number to improve the quality of food for passengers.<\/p>\n<p>\u201cAnyone can call the toll-free number and register his or her complaint and it will be addressed. The complaint can relate to anything including overcharging, less quantity or substandard quality. It will be addressed on real-time basis.\u201d said Bansal.<\/p>\n<p>The Minister also said that mobile squads have been deployed to keep a regular check on contractors in trains and stations. The toll-free number will be displayed in coaches and stations prominently to make passengers aware about the facility.<\/p>\n<p>Admitting that the quality of food served in trains is not good, Bansal said \u201cwe are finalising a policy to ensure that only curd prepared by reputed companies are served\u201d. \u00a0Efforts are on to improve the menu in trains like Rajdhani, Shatabdi and Duronto.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have any grievance against the food served on trains, you can dial 1800111321 to lodge your complaint. The toll-free number was launched by the Indian Railway and is operational from 7 am to 10 pm throughout the week. The number has been operational since January 18. Due to the increasing number of complaints [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7426,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,4],"tags":[273,192],"class_list":["post-7425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-city-news","category-general","tag-indian-railway","tag-national"],"_links":{"self":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts\/7425"}],"collection":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/comments?post=7425"}],"version-history":[{"count":0,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/posts\/7425\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/media\/7426"}],"wp:attachment":[{"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/media?parent=7425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/categories?post=7425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entecity.com\/news\/wp-json\/wp\/v2\/tags?post=7425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}